The College of Business Administration held the eighth annual Vangermeersch Lecture at the Center for Biotechnology and Life Sciences on Tuesday, April 7. The title of the lecture was “Is There an App for That?” and Denise L. Fletcher, the vice president and chief innovation officer, Healthcare, Pharma and Life Sciences, at the Xerox Corporation gave the tech-based presentation.
The lecture focused on how companies are attempting to design original and effective solutions for imminent health care issues. The use of applications (“apps”) on mobile devices for healthcare is popular practice among the general public. Currently there are over 100,000 healthcare apps in use today. Although there are many of these applications, they often lack security.
In the past, the Xerox Corporation has been greatly involved with improving how companies deal with their customers. Xerox Corporation’s technologies have been implemented throughout the business world. As an example Fletcher explained how Xerox supplies “all of the backend technology at Disney World”.
Fletcher addressed the fact that healthcare must change in order to meet future demands. She discussed how the Affordable Care Act has changed the healthcare system. The bill that was passed allowed for $30 million new U.S. Citizens to be insured. Now the current healthcare infrastructure, which struggled to meet the demands prior to the bill, has to reinvent itself to accommodate the influx of patients. Fletcher recognizes that, “doctors were forced to change some of the ways they integrated technology.”
One area of the technologies that Xerox is involved with is to improve the effectiveness of healthcare through technologies such as “HealthSpot”. “HealthSpot” mimics a walk in clinic that can be accessed in any location it is placed. “HealthSpot” is a computer kiosk where a doctor would telecommute to see their patients. A medical assistant/technician would be on site to help provide the doctor with assisstance.
Xerox is taking a large role in development and implementation of “HealthSpot” as they manage both of the aesthetic layout and software behind the system. This technology allows patients to access to efficient and high quality care at a significantly decreased price. The numbers presented by Fletcher showed that an average visit to “HealthSpot” would cost $59 while an average visit to the doctor’s office costs $220. The other innovation that makes “HealthSpot” so special is that it allows specialists from around the world to be accessed from your local location. “HealthSpot” will allow patients to access the most specialized doctors without going across the country.